Last week, Microsoft sent out a new update for Windows 10 with code designation KB5062554. The update was mainly to deliver several security fixes and quality improvements, but some users are now saying the new-ish emoji panel feature isn’t working properly.
According to BleepingComputer, the issue is rooted in the search aspect, which is causing problems when users want to find a specific emoji. One Reddit user summed it up pretty well in this thread:
After installing the July 2025 cumulative update (KB5062554), the emoji picker still mostly works — you can call it up with (Win + .) and clicking an emoji pastes it correctly — but the emoji search function is completely bricked. The moment you type anything in the searchbar you get the “We couldn’t find this one” error.
Hopefully, Microsoft will fix the emoji panel in time before official support for Windows 10 updates ends on October 14th, 2025.
This article originally appeared on our sister publication PC för Alla and was translated and localized from Swedish.
